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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Burns

August 25, 2026

5  out of  5
rating by Eric Burns
"Very polite took care of my business quickly and efficiently."
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Marie

August 24, 2026

5  out of  5
rating by Marie
"Entire team is always helpful and polite. Very professional atmosphere."
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Kayin Trowel

August 24, 2026

5  out of  5
rating by Kayin Trowel
"Nicole Poole is simply the best. I have been high car insurance for years. She save me a couple 100 dollars on my quote with State Farm and gave me life insurance at a good price. Thank you Ashley you’re amazing."
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James Baker

August 24, 2026

5  out of  5
rating by James Baker
"Very kind and knowledgeable , she saved me a lot of money ."
We responded:
"James, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley James, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley "
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Susan Schneider

August 19, 2026

5  out of  5
rating by Susan Schneider
"I love the kind ,friendly, staff you have. Always very helpful. Thank you all for your hard work. I appreciate you all.👍"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Haley Love Maldonado

August 17, 2026

5  out of  5
rating by Haley Love Maldonado
"State Farm was able to get me a lower rate than my current progressive policy."
We responded:
"Thanks so much for the amazing review, Haley! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Horacio Figueroa

August 14, 2026

5  out of  5
rating by Horacio Figueroa
"Great customer service, all my questions answered, and very impressed with pricing and services available. Thank you, Nicole, Crystal, Ashley, and the great team you have.. . You guys made the impossible possible very easy. Call them for an insurance experience that is worth it. THANK YOU SO MUCH...."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bill Bartram

August 12, 2026

5  out of  5
rating by Bill Bartram
"Sarah was super helpful. Took time to make sure I was happy with my insurance features. Very knowledgeable"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Steve Knope

August 12, 2026

5  out of  5
rating by Steve Knope
"I work at Huston Motors in sales and needed to acquire insurance for my client and Crystal was super fast and efficient. Sent over new cards for customer within seconds. Thanks Crystal"
We responded:
"Thank you for the 5-star review of Ashley Marston Croley’s team - we really appreciate your kind words! "
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Frank Jr Silva

August 10, 2026

5  out of  5
rating by Frank Jr Silva
"A pleasure doing business with. Ashley and Nicole both very polite and always care about my needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mary Ann Morsch

August 9, 2026

5  out of  5
rating by Mary Ann Morsch
"Professional and quick with paperwork, and was simple transition from moving to a new state. Highly recommend."
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Perla Esquivel

August 8, 2026

5  out of  5
rating by Perla Esquivel
"Nicole was very helpful she had amazing customer service."
We responded:
"Thank you so much for the 5 stars, Perla! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kathryn Clodfelter

August 5, 2026

5  out of  5
rating by Kathryn Clodfelter
"This agency has insured my vehicles since 2005, and has helped me through several minor accidents and one more significant one ( none of which were my fault). They have always been helpful and answered any questions I had. After getting quotes from other insurers, I found this to be the best. They are very good at staying in touch with me, and are both helpful and knowledgeable."
We responded:
"Kathryn, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Wales. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ashley Marston Croley and Team "
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Susan Leverett

August 5, 2026

5  out of  5
rating by Susan Leverett
"Excellent customer service"
We responded:
"Susan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Wales insurance team! - Your State Farm Agent, Ashley Marston Croley "
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Thomas Ellison

August 4, 2026

5  out of  5
rating by Thomas Ellison
"Great customer service from Nicole !"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Wales to know you had such a great experience with us. "
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Leah Petty

August 3, 2026

5  out of  5
rating by Leah Petty
"Nicole was amazing! The switch was seamless, and you saved me so much on my car insurance!! Thank you Nicole!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Justin

July 31, 2026

5  out of  5
rating by Justin
"Great service!! Super helpful and saved me from high billing from other insurance company! Have great rates can’t complain 🙌"
We responded:
"Thanks so much for the amazing review, Justin! We really appreciate your support here in Lake Wales. Just reach out anytime if you need us - we’re here for you. "
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Brandy Sheffield

July 23, 2026

5  out of  5
rating by Brandy Sheffield
"Sarah Fredrick is a Great person. supporting loving caring for others and family"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tyler Goddard

July 14, 2026

5  out of  5
rating by Tyler Goddard
"Great customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Brooke Dropchuk

July 9, 2026

5  out of  5
rating by Brooke Dropchuk
"Can’t say enough nice things about this office! Shaina helped me get a lower rate from switching from Geico. 10/10 stars"
We responded:
"Brooke, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Shaina was able to do just that for your policy! We appreciate you putting your trust in our office to help protect what matters most."
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Derrick Johnston

July 8, 2026

5  out of  5
rating by Derrick Johnston
"Working with this staff made Insurance easy. Nicole explained everything in detail and made sure i was able to get the best coverage for my needs!!!! Thank you so much"
We responded:
"Thank you for the wonderful review, Derrick! Kelly is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Julian Gomez

June 26, 2026

5  out of  5
rating by Julian Gomez
"Our switch over saved us $59 a month! Nicole helped me out and was very attentive, communicative, and quick. No hassle, and no pestering. I would definitely recommend!"
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Tyrinda Pride

June 19, 2026

5  out of  5
rating by Tyrinda Pride
"I remember as a child going with my grandmother to pay her insurance payment at Bill Marston State Farm. And when I became an adult my grandmother was still doing business with Marston-Croley State Farm. Therefore, I decided to go with Marston-Croley State Farm for my insurance company and it’s been a wonderful experience. Marston-Croley State Farm found me the best insurance coverage for both my automobiles and my personal property needs. The staff is knowledgeable and very professional. I definitely recommend Marston-Croley State Farm to my family and friends. Crystal Barber is always very knowledgeable and helpful whenever I need help with anything related to my insurance policy."
We responded:
"Thank you, Tyrinda, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Sabrina Nichols

June 5, 2026

5  out of  5
rating by Sabrina Nichols
"The staff here are very helpful, knowledgeable and kind."
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TIM Lawson

June 2, 2026

5  out of  5
rating by TIM Lawson
"Great service"
We responded:
"Tim, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."